Tuition Payment Plan
*Payment plans are not available for TDT or CE classes.
The Nelnet Payment Plan at Johnston Community College allows students to pay over time for their tuition and fees, making college more affordable. There is no interest. The setup fee is affordable, and it’s easy to enroll. All agreements are made between the student and Nelnet.
Enrollment in a payment plan is easily accessible through Self-Service. The enrollment process will be securely connected to your student account, so your plan will be for the exact amount due--no guessing or estimating! Start the enrollment process by logging in to your Self-Service account and clicking on the Payment Plan Management link in the Financial Information section on the main menu.
Credit Card/Debit Card
Down payments and the enrollment fee are deducted immediately. Scheduled payments are processed on the 15th of the month. If your payment is returned, scheduled second attempts will occur 15 calendar days after the first attempt.
Steps to Enroll
In Self-Service, choose “Student Finance”, then at the top of the next screen, locate the “Student Finance” drop down and click to drop down the menu. From there, choose “Payment Plan Management”.
Click on Proceed to Processor and begin the enrollment process
You must be enrolled in a plan prior to the advertised payment deadline in order to avoid any course cancellation for nonpayment.
The down payment amount is paid directly to Nelnet--do not pay JCC for your down payment or any subsequent payments. We do not send funds to Nelnet, either from your personal payments or your Financial Aid.
Plans may be increased or decreased at our discretion and only on certain dates. Increases and decreases applied will be in compliance with NACHA rules for automatic drafts. Increases and decreases are performed at the discretion of the Business Office in correlation with valid billing changes on your JCC account.
Down payments returned for insufficient funds or other errors will terminate plan agreements. If down payments fail after the enrollment deadline, you will not be eligible to re-enroll in a plan and will be responsible to pay your student account directly for all charges. Cancellation of your courses may result from this termination.
All down payments are processed immediately. Please plan accordingly.
Frequently Asked Questions
How does the payment plan work?
The Johnston Community College payment plan, administered by Nelnet Business Solutions, enables students to make interest-free installments to pay each semester’s tuition and fees. There is no debt incurred, no interest, and no credit check. Payments are processed electronically from a credit/debit card. The cost to participate is $25 per semester, a non-refundable Nelnet enrollment fee.
How does a student enroll in a payment plan?
In order for a student to set up a payment plan the student must be registered for the upcoming semester and sign up during the payment plan enrollment period. Payment plans must be created by the student through Self-Service.
How will I be notified of my payment information?
During the enrollment process, you will need to provide an email address for Nelnet to send you correspondences. After you have completed the enrollment process, you will receive a confirmation notification by email. The notification also serves as a reminder that a $25 per semester nonrefundable Nelnet account enrollment fee will be processed from the account indicated on the agreement. You will also receive reminders of payment due dates and any changes that have been made to your plan.
Can a student set up a payment plan at the Cashier’s window?
Employees of the Business Office cannot setup payment plans nor can a student create a payment plan or make payments towards their plan at the cashier’s window.
Can my payment plan include textbooks?
Payment plans only include tuition, fees, and etexts; books and supplies purchased in the bookstore cannot be added to a payment plan.
Can a student make payments by phone or with cash at the Cashier’s Window?
In order to set up a payment plan, a student must use a credit/debit card or a banking account (ACH). Payments are automatically drafted on the 20th of each month of the plan. The tuition payment plan does not accept payments by phone. In accordance with the terms and conditions of your agreement, payments are processed electronically. Payment plan payments cannot be accepted at the cashier’s window.
What happens to my payment plan if I add or drop a course?
Payment plans will be automatically adjusted due to dropped or added classes. In order to receive a credit for a dropped course, the student must drop the course by the census date (10% point) of the class. Any added classes and fees will be added to the remaining balance of the plan. Changes must be made AT LEAST TWO BUSINESS DAYS before the next payment is due to update the payment amount before it is drafted.
If I withdraw from or do not attend my classes do I still have to make a scheduled payment?
If you choose to withdraw or stop attending your classes and there is still a remaining balance due, Nelnet will continue to draft your scheduled payments.
What happens if I can’t make my payment?
If a payment is returned, there will be a $30 returned payment fee added to your Nelnet account that will be automatically deducted. A returned payment fee will be assessed for each payment attempt that is returned. If any fees are returned, they will also be reattempted.
What if the payment date falls on a holiday or weekend?
If the payment date falls on a banking holiday observed by the Federal Reserve or a weekend, the payment will be attempted on the next business day.
What time of day will the payment be drafted?
Although Nelnet specifies the date each payment will occur, your financial institution determines the time of day the payment is debited to the account.
Can I change my payment method after I have enrolled in the payment plan?
Should you need to change or update your payment information, the account information must be updated AT LEAST TWO BUSINESS DAYS before the payment is due to avoid the payment processing on the old account. To make changes you may call 1-800-609-8056 or online through your Nelnet payment plan account.
What will happen if I default on my payment plan?
Nelnet will continue to reattempt missed payments during the current semester. If a student defaults on three payment plans, they will no longer be eligible to set up a payment plan for future terms.
For example, if a student defaults on their payment plan for Fall 2020, Spring 2021, and Summer 2021, they will no longer be eligible to enroll in the tuition payment plan at Johnston Community College.
For additional information about your student account balance, contact the Johnston Community College Cashier at (919) 209-2165. Check the Hours of Operation list for cashier availability.
For additional information about the payment plan or automatic drafts, please call Nelnet Business Solutions at (800) 609.8056. Nelnet customer service representatives are available Monday through Thursday, 7:30 a.m. to 7:00 p.m. and Friday, 7:30 a.m. to 5:00 p.m. (CST).