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If you have additional questions about your account, tuition, or payment, the Cashier’s Office is here to help.

There are a number of things you can access in Self Service regarding payment and tax information.

Use Self-Service for:

  • Checking Your Balance
  • Making a Payment
  • Setting Up a Payment Plan
  • Receiving your 1098-T form electronically
  • Setting Up Direct Deposit Refund

Direct Deposit Refunds

 

Students can now set up their direct deposit information in Self-Service for student and financial aid refunds.

Instructions:

  • Log-in to Self-Service
  • Click on Financial Information on the left
  • Choose Banking Information
  • Choose +Add an Account
  • Click the toggle button beside Refunds, Reimbursements & Payments to make active
  • Add your checking/savings account information and save

Set up a Payment Plan

You can set up a payment plan

 

529 Plan Payments

For 529 plan payments, please have the company send a check to the following address:

Johnston Community College
Attn: Cashier’s Office
PO Box 2350
Smithfield, NC 27577

The 529 check must be made payable to Johnston Community College. Make sure the student ID # and full student name are included on the check memo line. Please ensure that your check amount matches the exact amount due or we unfortunately cannot accept the check.

Sponsorships & Third-Party Pay

If a company or agency is covering tuition and/or fees, Johnston Community College (JCC) accepts sponsorship agreements in place of direct student payments. Students are responsible for any balance not covered by the sponsor.

Sponsorship forms must be on company letterhead, fully completed, and signed. A new sponsorship form is required each semester.

Curriculum Student Sponsorship Form

Continuing Education Student Sponsorship Form

 

Submit forms to the Business Office for processing by the payment deadline to avoid de-registration.

 

  • In-person: Cashier’s window, Wilson Building
  • Mail: JCC Business Office, P.O. Box 2350, Smithfield, NC 27577
  • Fax: (919) 209-2133

1098-T Tax Information

The 1098-T form helps determine eligibility for the American Opportunity Credit or Lifetime Learning Credit but is not required for filing taxes.

To access your 1098-T electronically:

  1. Log in to your Jaguar PortalGuard
  2. Click on Self-Service box
  3. Click on Tax Information in the list
  4. Click the 1098-T tab above and select Receive my 1098 electronically, then Save
  5. By February 1, your 1098-T will be available for download.
Common Questions
  • Do I have to file my 1098-T? No, unless claiming an education credit. If grants/scholarships exceed tuition, you may need to report them as taxable income.
  • What are education tax credits? These reduce the tax owed for education expenses. The American Opportunity Tax Credit and Lifetime Learning Credit are available.
  • What are QTREs? Qualified Tuition & Related Expenses (QTREs) include tuition and mandatory fees but not housing, meal plans, or insurance.
  • What is in Box 1? Payments received for QTREs, including financial aid and loans.
  • What is in Box 5? Scholarships and third-party payments applied to student accounts.

For official IRS guidance, visit IRS Publication 970. JCC cannot provide tax advice.

Other Financial Forms:

Have Questions?