Records and Registration
Records and Registration
The Office of Records & Registration Department is here to help with a variety of services such as registration, transcripts, and graduation.
Log into SelfService to Register for Curriculum Classes
GRADUATION REQUIREMENTS
To be eligible for graduation from an associate degree, diploma program or certificate, the student must meet the following requirements:
Have passed all courses specified and required in the student's chosen program of study.
Have earned a minimum cumulative GPA of 2.0 on all courses attempted at the College.
Have taken and passed at least one fourth (25 percent) of the courses required in the program at Johnston Community College. It is anticipated that the final 15 semester credit hours must be completed at the College.
Have paid all financial obligations owed to the College.
GRADUATION PROCESS
You must fill out the Graduation Application no later than the 1st ten days of the current term that you are completing requirements.
Communications from the Office of Records and Registration will be sent to the email address provided on the Graduation Application.
Graduate Surveys will be sent to your JCC email account about three weeks before the end of your graduating semester. Please take a moment to complete the survey and share your feedback.
Attend commencement ceremony (LINK)
Students can request a legal name change by emailing Admissions and Student Engagement at jccadmissions@johnstoncc.edu. Proper documentation may be required, and changes take up to 48 business hours.
Students may also request a preferred first name for Blackboard, Self-Service, and student email by submitting the Preferred Name Change Request Form. The College may deny requests that exceed software limitations or are deemed inappropriate.
Updating Contact Information
Prospective & Former Students (18+ months inactive): Email jccadmissions@johnstoncc.edu to update your name, address, phone number, or email.
Current Students: Update your address, phone, or email in Self-Service (User Options > User Profile > Edit). Updates process within 48 business hours.
Continuing Education Students: Email ceregistrar@johnstoncc.edu for updates.
Enrollment verifications may be requested by sending a request by mail, faxing, emailing, or coming in-person, to the Records and Registration Department in Tart D101.
Requests for current enrollment are processed after the census date in the semester you are enrolled.
The National Student Clearinghouse provides enrollment and degree verification data as well as staying within the FERPA guidelines, to third-party verification agencies such as credit card companies, credit approval agencies, and employers or background screening firms. These agencies should contact the National Student Clearinghouse for enrollment and degree verification.
Order transcripts online by accessing the JCC Transcript Ordering Services Parchment.
There is a $9 charge for each official and unofficial transcript.
Once the transcript order has been placed, an official transcript will be sent electronically and/or by mail, to the institution, individuals, firms, or agencies per the student’s request.
Please allow a 24-hour turnaround time for processing online orders.
**If you are about to complete a semester and would like to have your transcript sent upon completion of said semester that contains your final grade and/or degree status, please be sure to select the appropriate HOLD options during your transcript request process.** If the hold option is not selected, your transcript will be sent automatically upon submission and verification of records without the finalized status of grades or degree received.
GED requests must be made by visiting DiplomaSender.
You may request your Adult High School (AHS) transcript through Parchment. However, after submitting the request, please send a notification email of your AHS request to jccregistrar@johnstoncc.edu.
Drop / Add / Withdraw
Guidelines:
Students who stop attending may be withdrawn by the instructor.
Those who fail to attend before the census date will be administratively withdrawn ("NA" grade).
Students may withdraw themselves using the Student Withdrawal Form until the 65% mark of the course (resulting in a "WD" grade). After this deadline, withdrawals require approval.
Withdrawing from a course may also drop any corequisite courses and affect future course registration.
Students experiencing serious illness or injury may request a medical withdrawal for one or all courses. Forms and medical documentation must be submitted within 30 days of the last attended class. No refunds are given after standard refund deadlines.
Students receiving financial aid or VA benefits should consult those offices before withdrawing. Federal regulations may require repayment of funds if a student withdraws before completing 60% of the semester.
Students with severe emotional, psychological, or substance-related issues that impact their ability to participate in college may be involuntarily withdrawn. Forms and documentation must be submitted within 30 days of the last attended class. No refunds are given after standard refund deadlines.
Release of Information
Johnston Community College follows the Family Educational Rights and Privacy Act (FERPA), which protects student records and governs their access and confidentiality. FERPA ensures that students can:
Access their official records.
Request corrections to inaccurate or misleading information.
Provide written consent before the College releases personally identifiable information (with certain FERPA exceptions).
File a complaint with the U.S. Department of Education.
The student's record may not be revealed to any party without written consent from the student except under the conditions allowed by FERPA. These exceptions are outlined in the College Catalog and Student Handbook.
Directory Information
JCC may release limited directory information unless a student requests otherwise in writing each academic year. This includes:
Name, address, phone number, and JCC email
Enrollment status and field of study
Photographs
Degrees and graduation honors
Even with a FERPA hold, student records may still be shared with school officials who have a legitimate educational interest.
Additional Services:
- Degree Audits
- Diplomas
Have Questions?
Records and Registration
Deena Henry, Registrar
