Virtual Student Services

While the physical campus is open, many employees continue to work on a rotating in-person and remote schedule. To minimize possible transmission of the coronavirus (COVID-19), all student services departments can be accessed virtually and continue to offer their full range of services. We are committed to providing our students the same services via e-mail, phone, chat, or by appointment during regular business hours.

We encourage students and the public to seek our assistance through remote services if possible. To reach a specific department, use the contact list below or visit us virtually.

 

Connect with the Admissions team to discuss your admission application, verify receipt of transcripts, or troubleshoot concerns about testing or residency. 
Connect with Kendra Arnold to discuss why JCC would be a good fit for you and get personal assistance with completing the application or answers to general questions about college.
  • Email: klarnold@johnstoncc.edu
  • Text: (919) 230-0702

Connect with someone for transcripts, enrollment verification, dropping or adding courses, transfer credit, degree audit, graduation, FERPA/release of student information, and other topics around registering for classes.

Talk to staff members about general financial aid information, how to complete a financial aid application, or get one-on-one help with questions pertaining to your specific need.

Get your general advising questions answered! We are available to provide support with any academic advising questions you may have. If you need to speak with an advisor, please email or call the number below. 

The Student Success Center has shifted to providing only remote Student Services on Fridays beginning January 21, 2022. The Student Success Center, including advising will be closed to the public during this time. If you need advising assistance on Fridays, please contact us using the information below. 

If you have specific questions and are not enrolled in the Associate in Arts, Associate in Science, or a Pre-Health program, you can find an advisor to contact for your program of study here: Academic Advisors

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Connect with Bruce Pomeroy for help with setting up services related to a documented disability. 

Need assistance with connecting your program of study to a career, finding full-time and part-time employment, internships, resume creation or interview prep, contact us through the “student” and “alumni” links below to schedule a video conferencing appointment through your College Central Network account.

JCC's Counseling Services strives to empower and support students who are facing difficulties that interfere with life and academic success. Our trained counselors provide academic and interpersonal counseling to help students create a plan to get back on track. No matter what your concern is, whether big or small, we are here for you! To schedule a virtual appointment please email jcccounseling@johnstoncc.edu

The Student Success Center has shifted to providing only remote Student Services on Fridays beginning January 21, 2022. The Student Success Center, including counseling will be closed to the public durin this time. If you need counseling assistance on Fridays, please contact us using the information provided below.
 

Connect with the TRIO team. 

Stay connected online through virtual engagement!  We are standing by and here to help.  Drop in the Zoom Lobby to meet with staff or to make an appointment.

Connect with Derrick Arnold for questions about athletics, student life, or setting up a student club.
  • Email: daarnold@johnstoncc.edu

Need to make a payment or have questions about setting up a payment plan, your student account or receiving a refund?   Need to know how submit a third-party payment or access information for tax purposes?  The Cashier Office can help!

Contact us: