Configure Android Using your Device Mail App

Step 1

Under "Settings" choose "Accounts & Sync."

Screenshot showing the Accounts & sync option

Step 2

Touch the "+" to add an account.

Screenshot showing the Accounts & sync screen

Step 3

On the "Add an Account" page, select "Exchange ActiveSync."

Screenshot showing the Add Account options

Step 4

On the "Set up Exchange ActiveSync account" page, enter your email address and password, and select "Manual Setup."

Step 5

On the full set up page, please enter the following information:

  • Email: Your email (if it didn’t carry over from the previous screen)
  • Server Address:
  • Domain: [blank]
  • Username: Your email address, (e.g., or your Domain and Username fields are combined:\Office365 username
  • Password: your password (if it didn’t carry over from the previous screen)

Screenshot showing the Set up Exchange Active Sync account screen

Step 6

When creating a Microsoft Exchange Account on your Android, the Auto-discovery service attempts to use your Exchange email address and password to determine your Exchange Server information and configure your account settings on the phone. If the Auto-discovery feature is unable to configure your Exchange account settings, click Trust on the message "Unable to verify this site's security certificate" that displayed on the device similar to this:

Screenshot showing the Certificate warning screen

Step 7

Android supports the synchronization of Mail, Contacts, Calendar and Tasks. By default, they are all enabled. You have the ability to selectively disable or enable any of these features by unchecking those options. You can also set at this point how often you wish to sync. Select "Next" to finish.

Note: We recommend to Disable Contacts.

Screenshot showing sync optionsAnother screenshot showing sync options


Your JCC email is now available through your phone's default mail app. If you chose to enable it, your JCC calendar is likewise available through your phone's default calendar app.

Need help or have questions please contact:
JCC Helpdesk Support