Faculty Support for Online Learning

Blackboard Learn Service Pack 2015 Q4 is the current online learning management system used for JCC online classrooms. Blackboard course sites are accessible anytime, anywhere using the Internet. A 24/7 support center featuring live chat is available to assist with problems that may be encountered during off hours, weekends and holidays.

To log in:

1. Find your User ID by visiting the What's My User ID page.Bb log in graphic
2. Find your Colleague ID on your ID Card or a pay stub.
3. Set or reset your Password on the Set or Reset Password page. Keep your password safe and never share it with others. Make sure you remember your security question! If you forget it, JOLT staff can reset it for you during regular business hours. Call (919) 464-2260 for assistance.

You're good to go! Log into WebAdvisor, Blackboard, and JCC email using the same User ID and password.

(Please note - our network security settings require a new password every 90 days for all faculty, staff and students)

NEW! Be sure and check out our new Blackboard Tutorial page, and our ADA Compliancy page for training and information!


JOLT Blackboard Bootcamp. Self-Paced Bb Training for Online Instructors.has created a Blackboard Learn Boot Camp course for new faculty, or those needing a refresher. The course can be completed in 8-10 hours, and covers all aspects of online teaching with Blackboard in depth. We highly recommend registering for the course if you are new to online or new to Blackboard.