Career Readiness & Pathways

** Per N.C. General Statutes, individuals enrolling in courses offered through the Human Resource Development (HRD) Program may be granted a waiver of registration fees if they meet one of the four following criteria:

• Are unemployed;

• Have received notification of pending layoff; 

• Are working and are eligible for Federal Earned Income Tax Credit (FEIT)

• Are working and earning wages at or below two hundred percent (200%) of the federal poverty guidelines

Career Readiness for the Professional Administrative Assistant Field

Learn about office administration – the skills, attributes, and work values necessary for employment in the field – and how to determine if a career as an administrative assistant is right for you. This course explains the role of technology in administrative work and how to prepare for a variety of entry-level positions. You’ll explore occupational training opportunities, wages, and trends that can help you find employment and career advancement.

Pathways to Careers in Social and Human Services Field

If you are interested in making a difference in the lives of others, social and human services is the field for you. Pathways to Careers in Social and Human Services will explore entry-level career opportunities that involve working with children and families to improve their social, financial, and emotional outcomes. You will learn about the types of positions available in our local area. Also learn how to gain and maintain employment in a field with a much faster than average projected growth.

Career Readiness for the Human Resources Assistant Field

Learn about Human Resources – the skills, attributes, and work values necessary for employment in the field – and how to determine if a career in HR is right for you. This course covers the fundamentals of recruitment, hiring, and communication along with the role of technology in HR. You’ll learn strategies for retaining, training, and developing employees and review important employment regulations and ethics guidelines.

Pathways to Careers in the Customer Service Industry

The ability to communicate and adjust to any customer's personality can make you an invaluable employee. This course introduces the many career opportunities available in customer service and covers concepts needed at the entry level: listening techniques, verbal and nonverbal communication. Participants will learn how to identify and resolve customer complaints, handle difficult customers, communicate effectively (verbally and nonverbally), use electronic media in appropriate and professional ways, and contribute to the service culture of an organization. This is a certification class.

Please use this link to register for Career Development Training classes

Enter the Course ID listed for the date you wish to attend. Please fill out all the required information. You should receive an email confirming your registration status within two business days.

For questions related to registering for workshops, email Brenda Harris at bkharris1@johnstoncc.edu.

For questions related to the fee waiver form, please contact the Continuing Education Registrar at ceregistrar@johnstoncc.edu.

For more information on Career Development classes, contact 

Brenda Harris
Workforce Training Director
Email: bkharris1@johnstoncc.edu
Office: WDC 1002A
Phone: (919) 209-2595