Income Maintenance Caseworker

Human Services Exploration: DSS Caseworker (Level 1)

**Class is now full. To be placed on the waitlist, please email Debbie Hessels (** 

This course covers skills and strategies designed to provide employability skills training for a career in Human Services.  Focus will also include ACT WorkKeys Assessment, National Career Readiness Certification (NCRC), keyboarding, customer services, North Carolina Families Assessing Systems through Technology (NC FAST) terminology and navigation.  This is a required prerequisite in order to register for the Income Maintenance Caseworker.

Course Code:    HRD 4000 01F
Date: August 4 - September 24
Location: JCC Main Campus (Smithfield); Wilson Building C2007
Days/Times: Tuesdays and Thursdays: 6-9pm
Instructor:  Clarissa Gunter
Fee:  $125 (fee waiver available upon request)


Note: Tuition and fees for HRD 4000 may be waived for individuals who meet specific criteria. 

To register, email Mr. Sirus Forghani at for a link to the registration form and fee waiver request. For questions related to the fee waiver form, please contact Maegan Williams, Records & Registration Specialist, at or (919) 209-2522.  


Income Maintenance Caseworker - NCFAST (Level 2)

This course is designed to cover a variety of skills associated with the Income Maintenance Caseworker role to determine service eligibility. Specific focus will include proficiency in the utilization of the NCFAST application. Other topics will include skill in communication, interviewing, time management, data gathering/compiling, and data analysis. Note: Students must successfully complete the prerequisite course, Human Services Exploration: DSS Caseworker (Level 1), prior to taking the Level 2 course. 

Course Code:   HSE 3220 01F
Date: Oct 13 - Dec 3
Location: JCC Main Campus (Smithfield) - Wilson C2007

 Tuesdays and Thursdays: 6-9pm

**No class on Thanksgiving, 11/26**

Wednesday, 12/2: 6-9pm

Instructor:  Clarissa Gunter
Fee:  $130 (subject to change)

View an explanation of registration fees

To register, complete the Continuing Education Registration Form and fax to (919)209-2189 or email to Maegan Williams at

For more information, please contact:

Mr. Sirus Forghani

Department Chair of Business Education Programs