Income Maintenance Caseworker

Human Services Exploration: DSS Caseworker (Phase 1)

This course covers skills and strategies designed to provide employability skills training for a career in Human Services.

Focus will also include:

• ACT WorkKeys Assessment
• National Career Readiness Certification (NCRC)
• Keyboarding
• Customer Services
• North Carolina Families Assessing Systems through Technology (NC FAST) terminology and navigation.

This class is the required prerequisite in order to register for the Income Maintenance Caseworker.

** Note: Tuition and fees for HRD classes may be waived for individuals who meet specific criteria. Registration fee for Human Services Exploration: DSS Caseworker (Phase 1) is $130.

Unless otherwise noted, classes are held on the main JCC campus, 245 College Road, Smithfield, NC, 27577, in the Elsee Building (A), Room A164, on Monday and Wednesday evenings, during the dates listed, from 6:00 pm-9:00 pm.

Enter the Course ID listed above. Please fill out the required information. You should receive an email confirming your registration status within two business days. 

For questions related to registering, email Brenda Harris at bkharris1@johnstoncc.edu

For question related to the fee waiver form, please contact the Continuing Education Registrar at ceregistrar@johnstoncc.edu

Income Maintenance Caseworker - NCFAST (Phase 2)

**Must have completed Human Services Exploration: DSS Caseworker (Phase 1).**

Prerequisite: Students must successfully complete Human Services Exploration: DSS Caseworker (Phase 1), prior to registering for this course.

This course is designed to cover a variety of skills associated with the Income Maintenance Caseworker role to determine service eligibility.

Specific focus will include Proficiency in the utilization of the NCFAST application.

Other topics will include:

• Skills in communication
• Interviewing
• Time management
• Data gathering and compiling
• Data analysis

** Note: Tuition and fees for HRD classes may be waived for individuals who meet specific criteria. Registration fee for Income Maintenance Caseworker (Phase 2) is $130.

Unless otherwise noted, classes are held on the main JCC campus, 245 College Road, Smithfield, NC, 27577, in the Wilson Building (C), on Monday and Wednesday evenings, from 6:00 pm-9:00 pm.

View an explanation of registration fees

Contact Brenda Harris to register for the Income Maintenance Caseworker - NCFAST (Phase 2) course.

Contact

Brenda Harris
Workforce Training Director
Email: bkharris1@johnstoncc.edu
Office: WDC 1002A
Phone: (919) 209-2595