Income Maintenance Caseworker
Human Services Exploration: DSS Caseworker (Phase 1)
This course covers skills and strategies designed to provide employability skills training for a career in Human Services.
Focus will also include:
- ACT WorkKeys Assessment to receive the National Career Readiness Certificate (NCRC)
- Keyboarding
- Customer Service
- North Carolina Families Assessing Systems through Technology (NC FAST) terminology and navigation.
This class is the required prerequisite in order to register for the Income Maintenance Caseworker (Phase 2).
** Note: Tuition and fees for HRD classes may be waived for individuals who meet specific criteria. Registration fee for Human Services Exploration: DSS Caseworker (Phase 1) is $130.
Income Maintenance Caseworker - NCFAST (Phase 2)
**Must have completed Human Services Exploration: DSS Caseworker (Phase 1).**
Prerequisite: Students must successfully complete Human Services Exploration: DSS Caseworker (Phase 1), prior to registering for this course.
This course is designed to cover a variety of skills associated with the Income Maintenance Caseworker role to determine service eligibility.
Specific focus will include Proficiency in the utilization of the NCFAST application.
Other topics will include:
- Skills in communication
- Interviewing
- Time management
- Data gathering and compiling
- Data analysis
** Note: Tuition and fees for HRD classes may be waived for individuals who meet specific criteria. Registration fee for Income Maintenance Caseworker (Phase 2) is $130.
Unless otherwise noted, classes are held on the main JCC campus, 245 College Road, Smithfield, NC, 27577, in the Wilson Building (C) Room N215, on Monday and Wednesday evenings, from 6:00 pm-9:00 pm.
Contact Information:
Dr. LaShawndra T. White
Director of Workforce Training & Community Programs
(919) 464-2404
ltwhite@johnstoncc.edu