Income Maintenance Caseworker

Human Services Exploration: DSS Caseworker (Phase 1)

This course covers skills and strategies designed to provide employability skills training for a career in Human Services.  Focus will also include ACT WorkKeys Assessment, National Career Readiness Certification (NCRC), keyboarding, customer services, North Carolina Families Assessing Systems through Technology (NC FAST) terminology and navigation.  This class is the required prerequisite in order to register for the Income Maintenance Caseworker.

Date(s) Day(s) Time Location Fee Notes
  HRD 4000

6:00 pm -
9:00 pm
JCC Main Campus
Wilson Bldg Room C2007
$130 Fee waiver available
upon request

 Note: Tuition and fees for HRD 4000 may be waived for individuals who meet specific criteria. 

Please use this link to register for the class

Enter the Course ID listed above. Please fill out the required information. You should receive an email confirming your registration status within two business days. 

For questions related to registering, email Brenda Harris at

For question related to the fee waiver form, please contact the Continuing Education Registrar at


Income Maintenance Caseworker - NCFAST (Phase 2)

**Must have completed Phase 1 Human Services Exploration: DSS Caseworker.**

This course is designed to cover a variety of skills associated with the Income Maintenance Caseworker role to determine service eligibility. Specific focus will include proficiency in the utilization of the NCFAST application. Other topics will include skill in communication, interviewing, time management, data gathering/compiling, and data analysis. Note: Students must successfully complete the prerequisite course, Human Services Exploration: DSS Caseworker (Phase 1), prior to taking the Phase 2 course. 

Date(s) Day(s) Time Location Fee Notes
HSE 3220
October 3 - 
November 23, 
Monday &
6:00 pm -
9:00 pm
JCC Main Campus
Wilson Bldg
Room C2007

C. Gunter

View an explanation of registration fees 

Registering for Income Maintenance Caseworker - NCFAST (Phase 2)

> If paying by credit card - complete your registration online through Self-Service
Scroll down - Click 'Continuing Education Instant Enrollment'
In Course Code box, type 'Notary' (click Search at the bottom of the page)
Click 'Select' button next to the class you wish to attend, then Add Section (class will be added to cart)
Click 'Next' and follow prompts from there to complete registration and make payment 

*** If you are having trouble with online registration, please PRINT the CE Registration Form and email the completed form to ceregistrar@johnstoncc.eduor contact the CE Registrar at (919) 464-2198 ***

 > If paying for the class by mail - print the CE Registration Form (PDF) - complete ALL highlighted sections and submit with payment to the mailing address listed on the top of the registration form. This method may be slower, and your requested class may not be available when the form arrives.

For more information, please contact:

Brenda Harris
Workforce Training Director
Office: WDC 1002A
Phone: (919) 209-2595