Curriculum Refund Policy

Refunds shall be in accordance with the North Carolina Administrative Code and will be made only under the following circumstances:

A 100 percent tuition refund shall be made if the student officially withdraws prior to the first day of the academic semester as noted in the Academic Calendar. Also, a student is eligible for a 100 percent refund if the class in which the student is officially registered fails to "make" due to insufficient enrollment. A 75 percent tuition refund shall be made if the student officially withdraws from the class prior to or on the official 10 percent point of the semester. For fast track classes (classes beginning at times other than the first week or seven calendar days of the semester), a 100 percent refund shall be made if the student officially withdraws from the class prior to the first class meeting. A 75 percent refund shall be made if the student officially withdraws from the class prior to or on the official 10 percent point of the semester. Technology, activity, music, liability insurance and curriculum fees are non-refundable once the semester begins. Where a student, having paid the required tuition for a semester, dies during the semester (prior to or on the last day of examinations of the college the student was attending), all tuition and fees for that semester may be refunded to the estate of the deceased.

To comply with applicable federal regulations regarding refunds, federal regulations shall supersede the state refund regulation stated in this rule.

Refund Methods

Johnston Community College has partnered with BankMobile to disburse student refunds. New students will receive a green envelope in the mail from BankMobile (formerly Higher One) around the first week of class each semester. This envelope contains important information about how to receive refunds from JCC. 

Students will receive their refund based on their designated refund preference:

  • Deposit to an existing account. Money in one to two business days.
  • Deposit to BankMobile checking account. Money will be available on the same day (disbursement date).
  • Paper check. Money in five to seven business days.

If students do not select their refund preference, disbursement of funds may be delayed up to four weeks.

Look for the bright green envelope from BankMobile in the mail! Once it arrives, follow the directions in order to let BankMobile know how you would like to receive your refund.

To make your refund selection go to: RefundSelection.com

View our institution's contract with BankMobile, a Division of Customer Bank