Johnston Community College

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Course Descriptions

Courses matching ISC 131

 Hrs Per Week:Sem Hrs:
Prefix NoCourse NameClassLabClin/ExpCredit
ISC 131Quality Management3.
Prerequisites: None
Corequisites: None
This course provides a study and analysis of the aspects and implications of quality management that lead to customer satisfaction through continuous quality improvement. Topics include Total Quality Management, ISO 9000, organizing for quality, supplier/vendor relationships, and the role of leadership in quality management. Upon completion, students should be able to demonstrate an understanding of quality management concepts and techniques.
Johnston Community College | 245 College Road | PO Box 2350 Smithfield, NC 27577
(919) 934-3051 - - Copyright © 2014, All Rights Reserved.