Johnston Community College

  Search WebAdvisor for Classes  Blackboard  Jaguar Alerts  Appointment Plus  Ed2Go Online Courses  Student Google e-Mail  Outlook Faculty/Staff e-Mail   Find Us On Facebook!   Schedules and Registration - WebAdvisor JCC's QEP - Quality Enhancement Plan  
Scenes from JCC
 Browse by Program:
Site Content
corner of main content section
Skip Navigation LinksCourse Descriptions :: Curriculum Programs :: Home

Course Descriptions


Courses matching AHR 180

 Hrs Per Week:Sem Hrs:
Prefix NoCourse NameClassLabClin/ExpCredit
 
AHR 180HVACR Customer Relations1.00.00.01.0
Prerequisites: None
Corequisites: None
This course introduces common business and customer relation practices that may be encountered in HVACR. Topics include business practices, appearance of self and vehicle, ways of handling customer complaints, invoices, telephone communications, and warranties. Upon completion, students should be able to present themselves to customers in a professional manner, understand how the business operates, complete invoices, and handle complaints.
 
 
Johnston Community College | 245 College Road | PO Box 2350 Smithfield, NC 27577
(919) 934-3051 - http://www.johnstoncc.edu - Copyright © 2014, All Rights Reserved.